Job Summary

FINCH Consulting group is seeking an Associate Business Systems Analyst (BSA) with strong analytical skills and attention to detail to provide support for our Nuclear Generation groups. The successful candidate will be assigned to support new system implementation projects, system upgrades, and maintenance support of existing systems. The ideal candidate will possess an understanding of the BSA skillset and toolset and have a solid understanding of modern computing technologies. The ability to effectively communicate (written, verbal, presentation) with internal business partners, IT personnel, and external service providers is critical to success in this role. The Associate BSA will support the development of new and innovative processes to automate and reduce workload and add value to IT and our business areas.

Qualifications

· Computer Science, Business or other closely related degree from a four-year college or university. Direct experience may be substituted in lieu of a degree

· Track record of providing a high level of customer service to internal customers

· Knowledge of ERP software solutions, Crystal reporting, Oracle database, SQL queries preferred.

· Strong knowledge of system and software quality assurance best practices and methodologies

· Understanding of techniques and practices in installation, maintenance and troubleshooting of network hardware, computer workstations, servers, and software

· Flexible and adaptable regarding learning and understanding new technologies

· Excellent project delivery skills

· Excellent written and oral communication skills

· Excellent interpersonal skills

· Excellent problem-solving, analytical, and investigative skills

· Ability to conduct research into software-related issues and products

· Highly self-motivated and directed

· Keen attention to detail

· Ability to effectively prioritize and execute tasks in a high-pressure environment

· Occasionally lift and/or move up to 30 pounds

· All applicants must pass a pre-employment drug screen and background check

· *Authorization to work in the United States is required

Job Category: Customer Support
Job Type: Full Time
Job Location: Falls Church VA (USA)

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